from 17.94 pts to 36.74 pts
OWNING A HOME
Congratulations on your decision to be property owner! Be it owning a home or commercial property, this is an important step and at Naim, we shall endeavour to assist you to own a property of your dreams. We look forward to welcoming you to the Naim family!
Registration Of Interest
To state your interest in owning a property, you are advised to register online at www.naim.com.my or visit any of our sales offices to obtain a copy of the Registration of Interest form from our sales personnel. You are able to proceed with the Registration of Interest before the property is launched.
Selecting A Unit
For those who have registered their interest, they will be invited to our sales office to select their units prior to the property launch. Selection of units will be on first-come-first-serve basis.
Financing Your Purchase
Once you have information about the unit you would like to purchase, it is advisable to consult the financing houses such as banks or even EPF for a preliminary assessment as to whether you are able to obtain financing for the unit.
Letter Of Offer
Once you have made your selection, you will be issued with a Letter of Offer. The letter will contain information of the property which you intend to purchase. To accept the offer, you are required to pay an initial down payment of ( %).
Execution Of Sale And Purchase Agreement (SPA)
You are required to execute the SPA at our appointed solicitor’s office upon settlement of the ( %) down payment within 14 days from the date of confirmation of sale.
Loan Application And EPF Withdrawal
You are advised to apply for a loan upon confirmation of sales. For those who are EPF members and would like to make withdrawals from your EPF account, you will need to obtain the EPF Withdrawal Form from the nearest EPF office of download the form from the EPF website at http://www.kwsp.gov.my
Private Sector Loan Applicant
At Naim, we have appointed a panel of bankers to assist you with loan applications. However, you have the option to choose any bank/finance house to finance your purchase. Generally, the documents required to apply for a loan are:
- Original copy of the SPA
- Copy of the title deed (if available)
- Photocopy of your IC
- A copy of your last 3 months’ pay or last 6 months’ bank statement (if self-employed)
- Letter of confirmation on income and years of service from your employer
- A copy of Income Tax return/EA form for the past 3 years
Loan Processing Sequence
- Submission of loan application form with the necessary documents
- Interview by the bank/finance house
- Letter of Offer by the bank/finance house to be signed by you as acceptance of the offer and returned to the bank/finance house, with a copy to us
- The bank/finance house will issue a letter of instruction to their solicitor to prepare the loan documents (the loan documents will differ, depending on whether the property is a landed property with individual titles or whether it is a strata unit)
- The bank/finance house will issue you a letter, advising you to execute the loan documents at its solicitor’s office
- After that, the loan documents will be forward to the bank/finance house for execution
- The loan documents will be returned to the solicitor, who will then forward to us the relevant documents for execution
- These documents are then returned to the solicitor for stamping and registration by relevant government authorities. Stamped documents are given back to the bank/finance house for safe keeping. A copy of the documents is given to the purchaser and developer for records
The bank/finance house will release payments to us progressively in accordance with the 3rd Schedule in the SPA upon receipt of our invoice.
Government Loan Applicants
If you are a civil servant, the requirements for a housing loan are laid out in www.treasury.com.my. You are advised to study the requirements carefully.
To qualify, you need to be an EPF member.
Your entitlement would be 30% of balance available in you EPF Account II or the difference between the purchase price and loan amount (whichever is lower).
- Submit the EPF Withdrawal Form together with the original copy of the SPA
- Submit photocopy of your IC and a copy of the letter of loan approval from your end-financier
(the original SPA, letter of loan approval from your end-financier and IC would need to be sighted by the EPF officers)
Mode Of Payment
Generally, the payment will be released directly to the member within a period of 3 to 4 weeks from the date of submission. You can refer to EPF’s website at www.kwsp.gov.my for more information.
The initial down payment as stated in our letter of offer needs to be paid upon execution of the SPA.
Late Payment Charge (LPC)
As stipulated in the SPA and the relevant laws, a late payment charge of 10% per annum will be levied on any overdue payment.
To avoid LPC:
- Apply for your loan immediately – we will pleased to assist you on this
- Liaise with EPF to ensure prompt release of withdrawal amount
- Settle the difference between loan amount and purchase price immediately on loan approval or on receipt of invoice from us
- Monitor closely the loan processing with your bank/finance house to ensure that loan documents are finalised within the grace period
- Liaise actively with your bank/finance house and solicitor on the receipt of the invoice from us to ensure payment is made within the period of 14 days from the date of the said invoice
This involves periodic invoices issued by us as and when the relevant construction stage in the 3rd Schedule of the SPA or the Government Schedule is completed as certified by the architect.
The payment period is ( days) from the date of the receipt of invoice.
Invoice To End-Financier/Treasury
Invoices are forwarded directly to the bank/finance house/treasury (whichever applies), to enable you to liaise with them for prompt payment release.
Mode Of Payment
We strongly advise for payment to be made by crossed cheques, bank draft, money order or bank transfer. If possible, avoid cash payments (except for the settlement of miscellaneous charges during the handing over of vacant possession).
Refund Of Over Payment
This is subject to the following:
- Loan has been approved by your bank/finance house
- The 1st progress payment has been released by the bank/finance house
- The difference between the loan amount and selling price has been settled
- Any late payment charge or miscellaneous charges (if any) have been settled
Your Rights As A Purchaser
As a purchaser, you are entitled to various rights in accordance with the SPA. The Sarawak Ministry of Housing is the authority sanctioned by the State Government to ensure that your rights as purchasers (for residential property only) are protected by controlling and regulating housing development in the State of Sarawak. The laws which protects your rights as a purchaser are:
For Residential Properties
Housing Developer’s (Control & Licensing) Ordinance 1993
Tribunal for Housing Purchaser Claims
For Non-Residential Properties
If the property is for commercial purposes, your rights and the developer’s obligations are stipulated in the SPA.
1) When can I collect my house key?
Upon completion of your unit, a Letter of Handing Over of Vacant Possession will be conveyed, notifying you to take vacant possession. You are given 14 days from the date of receipt of the letter to settle all outstanding bills (such as those under progressive payments and inclusive of other charges) before making the appointment to collect the house keys from our Customer Service Unit (CSU). The appointment date and time is subject to availability, on a first-come-first serve basis.
Before keys can be collected, there would be a joint inspection organised, to inspect your house, the details of which are provided in the following paragraphs.
2) What is joint inspection? Can I collect the key without doing the joint inspection?
You are advised to carry out a joint inspection during the key collection. A joint inspection between your goodself and our CSU personnel is intended to ensure that all specifications as per the Sale and Purchase Agreement are provided and to identify any defects or feedbacks. Your complaints and feedbacks should be in writing and will be attended throughout the defects liability period.
3) Can my relatives or friends collect the key on my behalf?
Yes. You can authorise them to collect the key on your behalf by providing a Letter of Authorisation to us prior to the key collection date. On the key collection day, the authorised person(s) will need to bring along the original copy of the said Letter of Authorisation and his/her/their IC for verification.
4) What is the procedure for key collection?
The keys can be collected at our CSU. We will also provide you with other information such as the Homeowners’ Manual and Utilities Forms to assist you.
5) Can I pay my outstanding bills and collect the keys later than 14 days from the date of receipt of Letter of Handing Over of Vacant Possession?
Yes, you can pay the outstanding bills and collect the keys later than 14 days from the date of receipt of letter of Handing Over of Vacant Possession subject to a notification to our CSU
Defects Liability Period
1) How long is the Defects Liability Period (DLP)?
12 months+12 months from the date of notice to take possession for residential and commercial properties.
2) What is the extent of developer’s liability during DLP?
The items covered by the developer include reasonable defects arising from workmanship or any alleged (structural and constructional) defects which can be improved within reasonable expectations.
However, the developer will not be liable for defects arising from wear and tear, negligence of your own contractor(s) or your neighbours’ renovation works. As such, it is important to carry out the joint inspection so that such defects (if any) can be identified.
3) How long does it take to complete the rectification works?
Once the issues brought up to our CSU have been verified as valid, our CSU will communicate with our Project Team, which will instruct our contractor to proceed with the rectification works.
Generally, our CSU will allow for 14 days for the Project Team to rectify the defects. However, the duration needed to complete the said works depends very much on the extent of works required. Should a longer rectification period be required, our CSU will update you on the measures to be taken and the revised completion schedules.
Once the certified defect is rectified, our CSU will again conduct a joint inspection with the owner to acknowledge and sign off the completed works.
Utilities (Electricity and Water Supply and Telecom)
1) Have all the switches, power points, telephone points been provided and tested?
Yes, all have been provided according to the specifications in the Sale and Purchase Agreement. They have also been tested and are in compliance with the relevant regulations.
2) When do I need to apply for my water, electrical and telecom accounts?
Our CSU will assist you to apply for electricity and water connections prior to the handing over of your unit. As for the telecommunication connection, you would need to do the application.
3) When will my application for utilities be approved?
The approval of application is dependent on the relevant authorities. Generally, the applications would be approved prior to issuance of the Occupation Permit for your unit.
1) When can I start to renovate my unit?
You can start renovations after the handing over of keys.
2) Can I make additions / alterations to my house?
Yes, but you will need to seek approval from the local council for all internal and external renovations before commencement of any works.
3) Can I make changes such as installing grilles for my windows/doors, change colour of my external walls?
Generally, for a landed property, you are able to make such changes according to your preference, after the handing over of keys. However, for strata title properties, you may need to seek to approval of the Management Corporation, which is the managing body of that strata property before changes can be implemented – this is to ensure consistency in concept of the building facade.
4) Can I knock down the internal wall?
Yes, only non-load bearing walls can be demolished.
5) Will I be given the necessary house plans, in case I want to do renovations in future?
You are advised to forward a written request to us in the event that you require the plans and we shall endeavour to assist you.
Quit Rent and Assessment Fees
1) Where can I pay the quit rent (Cukai Tanah) and how often do I have to pay in a year?
You may pay your quit rent at the Land and Survey office or via various online payment facilities and you will be charged once a year.
2) Where can I pay the assessment fees (Cukai Pintu) and how often do I have to pay in a year?
You may pay your assessment fees at the local council office or via various online banking facilities and you will need to pay twice a year.